Best Community Building Software For Businesses 2024

Community building software is a tool that allows companies to build online communities and encourage connection and interaction between their employees and fans.

Also known as social software, collaboration software, or groupware, examples of  community-building software include Pearboard, Tribe, and Honeycomb. Community building software allows an organization to centralize the administration of all important business documents and make them readily available to all employees.

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Benefits of Community Building Software

Improved Communication

Effective communication is the backbone of any community. Community building software facilitates seamless interaction, breaking down communication barriers within teams and among stakeholders.

Enhanced Collaboration

Collaboration is the heartbeat of successful ventures. Community-building tools foster teamwork, allowing members to share ideas, files, and resources effortlessly.

Increased Engagement

An engaged community is a vibrant one. Community building software encourages active participation, ensuring that members stay involved and invested in the shared goals.

Analytical Insights

Understanding community dynamics is essential for growth. Quality software provides valuable analytics, offering insights into user behavior, preferences, and trends.

Features to Look for in Community Building Software

User-Friendly Interface

Intuitiveness is key. The software should be user-friendly, ensuring that even those less tech-savvy can navigate and utilize its features with ease.


As communities grow, so should the software. Scalability ensures that the tool can accommodate an increasing number of users and data without compromising performance.

Integration Capabilities

Seamless integration with existing tools and platforms is crucial. The software should complement your current workflow, not complicate it.

Analytics and Reporting Tools

Data-driven decisions are the future. Look for software that offers robust analytics and reporting features to measure the impact of your community efforts.

Best Online Community Platforms (Ranked)

In the dynamic digital landscape, fostering a vibrant online community is crucial for businesses and organizations. Leveraging the right community building software can be a game-changer. Let’s explore the top ten options that stand out in this domain.

1. PeerBoard

PeerBoard takes community engagement to new heights. With its intuitive interface and robust features, it provides a seamless platform for discussions, polls, and member collaboration. Boosting user participation has never been easier.

Using the Pearboard Forums plugin for WordPress, you can have a fully functional forum up and running on your WordPress installation in about 20 minutes. Setting up the platform is easy, but fine-tuning the many group and category options takes time

2. Brilliant Directories

Connecting like-minded individuals becomes effortless with Brilliant Directories. This software streamlines member directories and facilitates smooth communication. Say goodbye to scattered information and welcome a unified, thriving community.

3. Mobilize

Mobilize takes a modern approach to community building. By focusing on user-friendly tools and communication channels, it ensures that your community stays engaged and connected. Mobilize is the catalyst for streamlined collaboration.

4. Tribe

Tribe is not just software; it’s a catalyst for community growth. With its customizable features and seamless integration, Tribe empowers you to build a unique space for your members. Strengthen connections and foster a sense of belonging.

5. BuddyPress

BuddyPress is a powerhouse when it comes to social networking. Seamlessly integrating with WordPress, it transforms your site into a social hub. Enhance user interaction and cultivate a sense of community effortlessly.

6. PlushForums

PlushForums provides a plush experience for community members. Its sleek design and versatile features make interaction enjoyable. Elevate your community’s vibe with a platform that understands the importance of user experience.

7. Higher Logic

Higher Logic goes beyond just software; it’s a strategic tool for community building. With its advanced analytics and engagement features, it empowers you to make informed decisions. Maximize your community’s potential with Higher Logic.

This software is especially suitable for businesses and associations that want to create a dynamic online space for their members to connect, share knowledge, and collaborate.

8. phpBB

phpBB is the epitome of open-source community building. With a robust and customizable platform, it caters to diverse community needs. Take charge of your community’s dynamics with the flexibility phpBB offers.

Ideal for those looking to set up a traditional forum format, phpBB allows users to post topics, engage in discussions, and create a sense of community around specific interests. The software’s simplicity and large user base make it a popular choice for hobbyists, enthusiasts, and website owners looking to add a discussion element to their online presence.

9. Website Toolbox

Website Toolbox is your go-to toolbox for community success. From forums to live chats, it provides an array of tools to enhance user interaction. Craft a vibrant community that stands out with Website Toolbox.

The platform offers automatic notifications, data import, newsletter management, @ mentions, a calendar and membership administration.

10. Ning

Ning has been around since October 2005 and is the most popular SaaS platform for building social networks. The platform is complete with community management tools and social media integration for businesses and brands. Additionally, with the platform’s e-commerce tools, users can monetize their online groups.

What Is Community Building Software?

Community building software refers to digital tools and platforms designed to facilitate the creation, growth, and management of online communities. These communities can be centered around shared interests, goals, or activities, and the software aims to provide a virtual space for members to interact, share information, and collaborate. Here are some common features and aspects associated with community building software:

  1. Discussion Forums: Many community building platforms include discussion forums where members can post messages, ask questions, and engage in conversations. These forums often support various thread categories and moderation tools.
  2. User Profiles: Users typically have individual profiles that showcase their interests, contributions, and interactions within the community. This helps create a sense of identity and belonging.
  3. Messaging and Communication: Built-in messaging systems or chat features enable real-time communication between community members. This can be essential for private conversations or group discussions.
  4. Content Sharing: Members can share various types of content, such as articles, images, videos, and links, to enrich the community experience. Some platforms may include features for content creation and sharing directly within the community.
  5. Events and Calendar: Software may include features for organizing and promoting events within the community, with tools like event calendars, RSVP functionality, and event discussion threads.
  6. Moderation and Administration: Robust community building software often includes tools for moderators and administrators to manage content, enforce community guidelines, and ensure a positive and respectful environment.
  7. Gamification: To encourage engagement, some platforms incorporate gamification elements, such as badges, points, or levels, rewarding members for participation and contributions.
  8. Analytics and Insights: Community administrators can benefit from analytics tools that provide insights into user activity, popular content, and overall community health. This information helps in making informed decisions to enhance the community experience.
  9. Integration with Social Media: Many community building platforms allow users to connect their profiles with social media accounts, facilitating easier sharing of community activities and attracting new members.
  10. Mobile Accessibility: In the era of smartphones, community building software often offers mobile apps or responsive design to ensure members can access and participate in the community from various devices.


When it comes to platforms for building and maintaining online communities, users have so many great choices that it’s important to know why you’re building an online community before settling on a platform.

Community building tools allow you to build brand-specific online communities. Therefore, your clients will have a more unified digital experience. You can use the power of connection on an engaging social platform to improve sales, save costs, and develop breakthrough new ideas.

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