YouTube Music Not Working? 10 Ways to Fix it 2024

YouTube Music is a dedicated music streaming service from Google. It is associated with a YouTube Premium subscription. If you use the YouTube Music app, you might encounter some frustrating issues. Maybe the app crashes unexpectedly, doesn’t play music, or takes a long time to load. These problems can disrupt your music enjoyment.

It could be server downtime, or it could be a problem with your connection (or the app you’re using). Whatever the problem, below are some simple solutions you can try.

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How To Fix YouTube Music Not Working

If you’re reading this, you’ve probably found yourself frustrated with YouTube Music not working as it should. Don’t worry; we’ve got your back. Follow this comprehensive guide to troubleshoot and fix the glitches in no time.

1. Clear Cache and Cookies

Start with the basics. Clearing your browser’s cache and cookies can often resolve playback issues. It helps in refreshing your connection to YouTube Music and can eliminate any temporary glitches.

Clearing cache and cookies is a fundamental step to troubleshoot and enhance your online experience. It involves removing temporary files stored on your browser that might be causing issues with YouTube Music. Follow these steps to clear cache and cookies:

  1. Open your browser settings.
  2. Locate the option for “Privacy” or “History.”
  3. Look for the option to clear browsing data.
  4. Select “Cookies” and “Cached images and files.”
  5. Click on “Clear data” or a similar button to confirm.

This process may vary slightly depending on the browser you’re using, but the general idea remains the same. After completing these steps, restart your browser and check if YouTube Music is functioning correctly. This simple action can often resolve playback problems and improve the overall performance of the platform.

2. Check Your Internet Connection

A stable internet connection is crucial for seamless music streaming. Ensure you have a reliable network or try switching between Wi-Fi and mobile data to see if the issue persists.

Verifying your internet connection is a crucial step in troubleshooting issues with YouTube Music. Here’s a quick guide to check and ensure a stable connection:

  1. Wi-Fi Connection:
    • Make sure you are connected to a reliable Wi-Fi network.
    • Check if other devices on the same network are experiencing internet issues.
    • Consider restarting your router to refresh the connection.
  2. Mobile Data:
    • If using mobile data, ensure you have a strong cellular signal.
    • Check if you have exceeded your data limit or if there are any data restrictions.
  3. Speed Test:
    • Run a speed test using online tools to check your internet speed.
    • Ensure the download and upload speeds meet the requirements for smooth music streaming.
  4. Network Switch:
    • Try switching between Wi-Fi and mobile data to see if the issue persists.
    • This helps identify whether the problem is specific to a particular network.
  5. Router Placement:
    • Ensure your device is in close proximity to the Wi-Fi router for a stronger signal.
    • Physical obstacles, such as walls, can weaken the signal, so consider adjusting your device’s location.
  6. Network Settings:
    • Check for any customized network settings on your device that might be affecting the internet connection.
    • Resetting network settings to default could resolve potential conflicts.

By thoroughly assessing your internet connection using these steps, you can eliminate connectivity issues as a possible cause for YouTube Music not working correctly. If problems persist, you can proceed to the next troubleshooting steps to identify and resolve the root cause.

3. Update the YouTube Music App

Outdated apps can be a common culprit. Visit your app store, check for updates, and ensure you have the latest version of YouTube Music installed on your device.

4. Restart Your Device

Sometimes, a simple restart can work wonders. Turn off your device, wait a few seconds, and then power it back on. This can refresh system processes and resolve any background issues affecting YouTube Music.

Rebooting your device is a simple yet effective step to troubleshoot issues with YouTube Music. Follow these straightforward instructions:

Power Off:

  • Locate the power button on your device.
  • Press and hold the power button until the shutdown or restart menu appears.

Select Restart:

  • If presented with options, choose “Restart” to initiate a full system reboot.
  • Alternatively, you can power off your device and then manually turn it back on.

Wait Briefly:

  • Allow your device a few seconds to completely power down.
  • This pause ensures that all background processes are halted.

Power On:

  • Press the power button again to turn your device back on.
  • Wait for the device to boot up and reconnect to the network.

Check YouTube Music:

  • Open the YouTube Music app after the restart.
  • Verify if the previous issues with playback or functionality have been resolved.

Restarting your device helps refresh system processes and can often resolve temporary glitches that may be affecting YouTube Music. If the problem persists after the restart, you can proceed with additional troubleshooting steps to pinpoint and address the underlying issue.

5. Review App Permissions

Check if the YouTube Music app has the necessary permissions to access your device features. In some cases, restricted permissions can hinder its functionality.

6. Disable VPNs or Proxy Servers

Virtual Private Networks (VPNs) and proxy servers can interfere with your connection to YouTube Music. Disable them temporarily to see if it resolves the playback issues.

Disabling VPNs or proxy servers is a crucial step to ensure seamless functionality on YouTube Music. Follow these steps to deactivate these services temporarily:

  1. VPN Deactivation:
    • If you are using a Virtual Private Network (VPN), locate the VPN app or settings on your device.
    • Disable the VPN by turning off the connection.
    • Alternatively, select a server location that is closer to your actual location.
  2. Proxy Server Adjustment:
    • If you are using a proxy server, access your device’s network settings.
    • Disable the proxy server option or choose the “No Proxy” setting.
  3. Check YouTube Music:
    • Open the YouTube Music app after disabling the VPN or proxy.
    • Verify if the playback issues or disruptions have been resolved.

Virtual Private Networks and proxy servers can sometimes interfere with the proper functioning of YouTube Music, especially if they are configured incorrectly or set to a distant server. By temporarily disabling these services, you can assess whether they are contributing to the playback problems. If issues persist, consider troubleshooting further or contacting customer support for assistance.

7. Investigate Background Apps

Running too many apps simultaneously can strain your device’s resources. Close unnecessary background apps to free up space and enhance the performance of YouTube Music.

Investigating and managing background apps is a crucial step in optimizing your device’s performance and resolving YouTube Music issues. Here’s how you can do it:

Access Recent Apps:

  • On your device, open the recent apps menu. This is typically done by tapping the square or recent apps button.

Review Running Apps:

  • Scroll through the list of open apps and identify those running in the background.
  • Close apps that are unnecessary or not currently in use by swiping them away or selecting “Close” or “X.”

Clear Background Processes:

  • Some devices have a built-in feature to clear background processes. Use this function to free up system resources.
  • On Android, you can often find this in the device’s settings under “Device Care” or a similar option.

Restart YouTube Music:

  • After managing background apps, reopen the YouTube Music app.
  • Check if the previous issues with playback or functionality have been resolved.

Closing unnecessary background apps reduces the strain on your device’s resources, potentially enhancing the performance of YouTube Music. If the problem persists, you can explore additional troubleshooting steps or move on to the next suggested solution.

8. Reinstall the YouTube Music App

If all else fails, consider uninstalling and reinstalling the YouTube Music app. This ensures a clean installation and may resolve any corrupted files causing disruptions.

9. Contact Customer Support

If the problem persists, reach out to YouTube Music’s customer support. They can provide personalized assistance and guide you through additional troubleshooting steps.

10. Explore Alternative Browsers or Devices

Try accessing YouTube Music from a different browser or device. This can help identify whether the issue is specific to your current setup.

In conclusion, resolving YouTube Music glitches doesn’t have to be a daunting task. Follow these ten steps, and you’ll likely have your music streaming seamlessly once again. Keep the tunes flowing without interruption!


In conclusion, resolving YouTube Music issues is a matter of understanding the common problems and applying effective solutions. By following the steps outlined in this guide, you can enjoy uninterrupted music streaming and make the most of your YouTube Music experience.

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